COVID-19 Updates

Currently, we are operating business as ususal

 

==========================================================

 

3/27/2020

APPOINTMENT ONLY

As the number of cases and deaths continue to rise in Illinois, we feel it is necessary to implement "Appointment Only" to protect our employees and their families until further notice. 

Before coming to our store, please call 815-899-4340 to schedule an appointment with our staff - whether it is for sales, parts, or service.  All departments are open and ready to take your phone calls, texts, and emails.  We will use technology to conduct the business transaction as much as possible ahead of your arrival and electronically (such as credit cards over the phone, Paypal, Docusign, etc).

When you come in for your appointment, please do not come in groups --- only one person will be allowed to come into our store from your party. 

Sorry for the inconvenience and we appreciate your continued understanding.

 

SÓLO CITA

A medida que el número de casos y muertes continúan aumentando en Illinois, creemos que es necesario implementar "Solo cita" para proteger a nuestros empleados y sus familias hasta nuevo aviso.

Antes de venir a nuestra tienda, llame al:

Espanol 815-970-4880 para programar una cita con nuestro personal, ya sea para ventas, repuestos o servicio.

Todos los departamentos están abiertos y listos para atender sus llamadas telefónicas, mensajes de texto y correos electrónicos. Utilizaremos la tecnología para llevar a cabo la transacción comercial tanto como sea posible antes de su llegada y de forma electrónica (como tarjetas de crédito por teléfono, Paypal, Docusign, etc.).

Cuando venga a su cita, no venga en grupos, solo una persona podrá ingresar a nuestra tienda desde su grupo.

Disculpe las molestias y le agradecemos su continua comprensión.

3/25/2020

To Our Valued Customers & Suppliers:

Our priority during this time of uncertainty is the well-being of our customers, suppliers, and employees. We will continue to monitor the quickly changing COVID-19 situation on a daily basis. We encourage all persons to follow the guidance of federal, state and local authorities, including the CDC. We will continue to adopt practices to protect the health of our employees, customers, visitors, and others.

 

• At this time, all departments in our store are open and here to help.
  • Hours:  Monday-Friday 8am-5pm; Saturday 9am-4pm

​

• You can view all of our trailer & truck bed inventory on our website with pictures. The inventory on the website is updated several times each day.
  • Visit main website: https://www.rondotrailer.com/

 

• We are available to take phone calls, answer emails and texts, to send quotes or help show the item in person while following the recommended social distancing.

 

• We have a selection of popular parts are available to purchase in our online store. We are contuinually adding more parts to our online store but it is not comprehensive so if you don't see what you are looking for, please give us a call. It's very likely that we have it in stock and we can make arrangements for you can come in to pick up or we can ship it to you.
  • Visit Parts website: https://parts.rondotrailer.com

 

We encourage you to phone ahead or contact us via email. We are prepared to use technology to minimize contact and maintain social distancing.

 

Phone: 815-899-4340
Email: sales@rondotrailer.com

 

Thank you for your support and understanding during this time.